Shipping policy
Shipping Policy
Pre-Order Shipping Information
All Maison Molato products marked as Pre-Order are made to order. Please note that production begins after the pre-order period has ended.
Production may take up to 60 days before your order is shipped.
Once your order has been completed and shipped, delivery times are estimated as follows:
- 🇳🇴 Norway Standard Shipping: 2–5 business days
- 🇪🇺 Europe Standard Shipping: 5–10 business days
- 🇺🇸 United States Standard Shipping: 5–12 business days
- 🇨🇦 Canada Standard Shipping: 5–12 business days
- 🇦🇺 Australia Standard Shipping: 7–14 business days
You will receive a shipping confirmation email information once your order has been dispatched.
Shipping Delays
Delivery times are estimates and may vary due to customs processing, carrier delays, holidays, weather conditions, or circumstances outside of Maison Molato’s control.
Maison Molato is not responsible for delays caused by shipping carriers or customs procedures.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Maison Molato is not responsible for orders delayed, lost, or delivered incorrectly due to incorrect information provided by the customer.
Customs & Import Fees
International customers may be responsible for customs duties, taxes, or import fees charged by their country. These charges are not included in the product price or shipping fee unless stated otherwise.
Thank you for supporting Maison Molato. 🇨🇩